Privacy Policy
A legal disclaimer
Information We Collect
We may collect personal information you provide such as your name, email address, phone number, service address, preferred date/time, service type, and any notes you include about your request. We may also collect technical information automatically such as IP address, device type, browser type, pages visited, and interactions through cookies and similar tracking technologies.
Privacy Policy - the basics
How We Use Your Information
We use your information to provide quotes, schedule and deliver services, communicate with you, process payments (through secure third-party payment providers), provide customer support, improve our website and services, and maintain safety and fraud prevention. We may also use your information for marketing communications when permitted by law, and you can opt out at any time.
Cookies and Tracking Technologies
We may use cookies and similar technologies to operate our website, remember preferences, measure performance, and understand how visitors use our site. Some tools may also support advertising and conversion tracking. You can control cookies through your browser settings and, where available, through cookie consent controls.
What to include in the Privacy Policy
Sharing Your Information
We do not sell your personal information. We may share information only when necessary with trusted third parties that help us operate our business, such as website hosting providers, analytics providers, scheduling/CRM tools, communication services, and payment processors. We may also share information if required by law, to protect our rights, or to prevent fraud or security threats.
Data Retention
We retain personal information only as long as needed to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights to request access to your personal information, request correction, request deletion, or object to certain processing. You may also opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.
Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.